Privacy Policy: Canberra Concrete Pump
Canberra Concrete Pump is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.
By using our website or contacting us, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Project or enquiry details
Any information you submit through contact forms, emails, or phone calls
We only collect information that is reasonably necessary to provide our services or respond to enquiries.
2. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotes
- Communicate about our services
- Deliver concrete pumping or Site Cut to Pour services
- Improve our website and customer experience
- Meet legal or regulatory requirements
- We do not sell, rent, or trade your personal information to third parties.
3. Website Analytics and Cookies
Our website may use cookies and analytics tools to help us understand how visitors use the site. This information is collected in an anonymous form and may include:
- Pages visited
- Time spent on the site
- Browser type and device information
Cookies help us improve website performance and usability. You can disable cookies in your browser settings if you prefer.
4. Disclosure of Personal Information
We may share your personal information only when necessary, including:
- With service providers who assist us in operating our business
- When required by law or regulatory authorities
Any third parties we work with are required to handle your information securely and in accordance with privacy laws.
5. Storage and Security of Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Information may be stored electronically or in physical records, and access is restricted to authorised personnel only.
6. Accessing and Updating Your Information
You may request access to the personal information we hold about you or ask for corrections if the information is inaccurate or outdated.
To make a request, don’t hesitate to get in touch with us using the details provided below.
7. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. Any updates will be published on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, don’t hesitate to get in touch with us:
Canberra Concrete Pump
Add: Canberra, ACT, Australia
Ph. No. 0431 961 460
Email: info@canberraconcretepump.com